Chapter 12 Exercises
Exercise 12-3. Scheduling
Objective: To increase knowledge of scheduling
Directions
- Answer questions 1-5 by referring to the schedule below.
- Shaded boxes = closed for cleaning
- Boxes with Xs = closed for lessons
- Boxes with T = scheduled tournament play
Daily Court Reservation Schedule
Date: Friday, April 4, 2001
| Racquetball Courts | ||||||||
| Time | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 |
| 6:00 a.m. | ||||||||
| 7:00 a.m. | ||||||||
| 8:00 a.m. | ||||||||
| 9:00 a.m. | ||||||||
| 10:00 a.m. | ||||||||
| 11:00 a.m. | ||||||||
| 12:00 p.m. | ||||||||
| 1:00 p.m. | X | X | X | X | ||||
| 2:00 p.m. | ||||||||
| 3:00 p.m. | ||||||||
| 4:00 p.m. | X | X | X | X | X | X | X | X |
| 5:00 p.m. | T | T | T | T | ||||
| 6:00 p.m. | T | T | T | T | ||||
| 7:00 p.m. | ||||||||
| 8:00 p.m. | ||||||||
| 9:00 p.m. | ||||||||
| 10:00 p.m. | ||||||||
1. Based on this schedule, how many hours of programming are available for sale on April 4, 2001?
-
a. 120
b. 98
c. 108
d. 28
2. Assume that today is Wednesday, April 2, 2001, which of the following is most likely true about the reservation policies of the Del Rio Racquetball Club?
-
a. Permanent reservations are accepted.
b. This is a failing enterprise that has no customers.
c. Reservations are accepted up to one week in advance.
d. Reservations are accepted no sooner than 24 hours in advance.
3. In implementing a reservation system with a scheduling form like the one above, which of the statements below is the best implementation procedure?
-
a. Make certain that there are copies of the scheduling form at the front desk, corporate headquarters, at the entrance to the courts, and at the club telephone switchboard.
b. Make certain that you, the Club Manager, have a copy and that there is only one other copy at the front desk.
c. Make certain one of these reservations schedules are posted on the door of each racquetball court at 6:00 a.m. the day reservations may be made.
d. Make certain there is only one of these schedules for each day and that it is located at the front desk of the facility.
Copyright � 2003 J.R. Rossman (jrrossm@ilstu.edu)& B.E. Schlatter (beschla@ilstu.edu)